Monday - Friday 9am - 6:30pm

Helping you to help others through COVID-19

Our refreshed training offer to help you support others through this challenging time

The coronavirus outbreak is an unprecedented time for everyone. Many people will find themselves supporting people in ways they wouldn't normally, and looking after our own and others' wellbeing is as important as ever. 

As part of the public health response to COVID-19, we have been working to develop a virtual offer to build capacity in organisations supporting people’s wellbeing in response to the pandemic. The primary audience is colleagues in organisations (be they paid or voluntary) who, through new or existing roles, are providing support to the public (for example, those working on COVID helplines).

Having engaged with colleagues from the community/voluntary sector across Dorset, it is clear there a number of people in new roles in which they are providing support to the public. This support is typically a mix of the ‘practical’ and the ‘emotional’. The ‘helping people help others’ offer will support colleagues in handling the more emotional side of conversations.

We are designing a three-module offer to fulfil our goal of helping you to help others:
  1. Looking after oneself, based around the Five Ways to Wellbeing. 
  2. Reaching out to others: an introduction to Healthy Conversations and empathetic listening.
  3. Enhanced skills training, based on audience needs. We will work with partners through delivery of modules 1 and 2 to identify what would be helpful at this level. Examples of what could be covered include more in-depth lessons from behaviour change theory & practice, FAQs and 'model responses' to common presenting issues. 

The offer will comprise a mix of group training (60 minutes per module online using Zoom) and online materials/links to further resources.

We are also investigating whether we can produce recorded workshop sessions to be available online, on-demand.

Booking your place: 

You’ll be able to see scheduled training and book a place through Eventbrite.

Book your place

How are you taking care of your wellbeing?

Join the Five Ways Challenge today to receive tips, ideas and inspiration to take care of your wellbeing. Get in touch or register with us to access free advice and coaching to LiveWell. 

VISIT WELLBEING TIPS

How does this work?

The tailored approach LiveWell Dorset uses to come up with solutions to the things that are stopping us achieving our goals, is based upon work done by University College London developing the COM-B model of behaviour change. In this model, all behaviour is influenced by understanding a person’s capability to change, their opportunity to change and their motivation to change. By understanding which of these is the biggest barrier to change, we can tailor support accordingly. This model of behaviour change is at the centre of the support we offer, online and in person.

Your Favourites?

or register, to favourite activities that you want to try.

Welcome!

Is this the first time that you've used our services, or have you already registered with us? To allow us to best serve you, please confirm whether you're new to LiveWell Dorset, or if you've spoken to us before and may have an existing account.

Welcome back, it's good to hear from you again!

To speak to one of our dedicated team and get the help you require please request a call back. All call backs from this service are free of charge to both landlines and mobile.

Request a Call Back

Do you provide your consent to share your information with the LiveWell Dorset team – part of Public Health Dorset ?

When you register with LiveWell Dorset, we ask you some questions about you and your health (how much you smoke, how active you are, how much you drink and how much you weigh). We store that information and use it to shape our service offer to you – such as the advice we give or the extra services we connect you to. The only people who will see this information will be those involved in the delivery of the service and management of the data. If you would like to use extra services (such as slimming clubs and pharmacies) we have to share this information with them. For us to be able to put you in touch with these services, we must have your consent to share that information with the service (we’ll ask for that later, when if you sign up for extra services).

Before we can sign you up any further, we need to know:

  • You're happy for your personal information to be shared with LiveWell Dorset.
  • You understand what information may be shared and why, and that at times, our contact to you may be supported by technology partners, who have the same data protection standards and safeguards as we do
  • You acknowledge that you can withdraw your consent at any time by informing LiveWell Dorset.
  • You understand that if you do not give consent or withdraw consent then it could be difficult for us to connect you some of the services we offer.

If you require any more information to help you make your choice then please contact the LiveWell Dorset team on 0800 840 1628. All telephone conversations at LiveWell Dorset are recorded for quality and training purposes, and stored whilst you are registered as active within the service.

Yes I consent

Sorry we can't continue at the moment

Unfortunately we need your permission to store your personal information to help us to assess the best support we could provide or signpost you to. If at any stage you change your mind and are happy to provide your personal information please come back and visit us again.