Monday - Friday 9am - 6:30pm

In a nutshell

LiveWell Dorset supports people along their journey to a happier and healthier life with guidance on quitting smoking, losing weight, drinking less alcohol and moving more.

Funded by Public Health Dorset, the service is free at the point of the delivery for all adults living in Bournemouth, Poole and Dorset. Anyone can access the service through joining online or by calling us, or they can be referred by health professionals. 

How we can help

We offer friendly, supportive guidance and advice, helping people across Dorset, Bournemouth and Poole.

Wellness Advisors

Brief advice and support - we help to connect you to local opportunities right for you

Wellness Coaches

We offer 1:1 support to create new healthy habits- across several 20 minute coaching sessions

Network & Relationships

We connect clients with more formal healthy lifestyle support such as local slimming groups, smoking cessation support or activity sessions

You can register with LiveWell Dorset over the phone or online. Registering by phone gives you brief advice and guidance directly from one of our Wellness Advisors, to provide support that is right for you. You will be signed up for Wellness Coaching and / or formal healthy lifestyle offers. If you register online, all our online tools, advice and information will be available to you, as well as being able to log call backs from Advisors and Coaches to access our range of healthy lifestyle offers in the community.

Meet the team

How does this work?

The tailored approach LiveWell Dorset uses to come up with solutions to the things that are stopping us achieving our goals, is based upon work done by University College London developing the COM-B model of behaviour change. In this model, all behaviour is influenced by understanding a person’s capability to change, their opportunity to change and their motivation to change. By understanding which of these is the biggest barrier to change, we can tailor support accordingly. This model of behaviour change is at the centre of the support we offer, online and in person.

Are you new LiveWell Dorset?

To allow us to best serve you and ensure we're giving you the best advise please confirm whether you're new to LiveWell Dorset or whether you have spoken with us before and may have an existing account?

Welcome back, it's good to hear from you again!

To speak to one of our dedicated team and get the help you require please request a call back. All call backs from this service are free of charge to both landlines and mobile.

Request a Call Back

Do you provide your consent to share your information with the LiveWell Dorset team – part of Public Health Dorset ?

When you register with LiveWell Dorset, we ask you some questions about you and your health (how much you smoke, how active you are, how much you drink and how much you weigh). We store that information and use it to shape our service offer to you – such as the advice we give or the extra services we connect you to. The only people who will see this information will be those involved in the delivery of the service and management of the data. If you would like to use extra services (such as slimming clubs and pharmacies) we have to share this information with them. For us to be able to put you in touch with these services, we must have your consent to share that information with the service (we’ll ask for that later, when if you sign up for extra services).

Before we can sign you up any further, we need to know:

  • You're happy for your personal information to be shared with LiveWell Dorset.
  • You understand what information may be shared and why, and that at times, our contact to you may be supported by technology partners, who have the same data protection standards and safeguards as we do
  • You acknowledge that you can withdraw your consent at any time by informing LiveWell Dorset.
  • You understand that if you do not give consent or withdraw consent then it could be difficult for us to connect you some of the services we offer.

If you require any more information to help you make your choice then please contact the LiveWell Dorset team on 0800 840 1628. All telephone conversations at LiveWell Dorset are recorded for quality and training purposes, and stored whilst you are registered as active within the service.

Yes I consent

Sorry we can't continue at the moment

Unfortunately we need your permission to store your personal information to help us to assess the best support we could provide or signpost you to. If at any stage you change your mind and are happy to provide your personal information please come back and visit us again.