Here to help you make the swap

Welcome to our Swap 2 Stop online support page where you'll find lots of helpful information including: how to set up your vape, coaching videos, articles, and an app to track your progress.

If you would like to connect with others starting a smoke-free journey, why not join Our LiveWell the LiveWell Dorset Facebook support group? 

Going smoke-free is as easy as 1, 2, 3...

All about your vape, its features, how to set it up and how to keep it running smoothly

About the Tornado GTL vape

Setting up your vape 

How to change the vape coil (atomiser) 


Not sure which vape liquid to go for? Read our guide on choosing your vape liquid.


‎My Quit Route is a free app you can download to track your progress. It includes expert advice and scientifically-proven tools to help you quit smoking for good.

Download My Quit Route:


Android phone


LiveWell's Emma invites you to join her for our four virtual coaching sessions. Get the support you need any time you need it. The sessions offer valuable tricks and tips to help you on the road to being successfully smoke-free. 

Session 1: goal setting and choosing a quit date

Session 2: dealing with cravings and challenging situations

Session 3: staying motivated and creating the right environment

Session 4: coping with setbacks and celebrating a smoke-free you

Need more support to make a decision?

Take a look at our facts about vaping or call our friendly team on 0800 840 1628


How does this work?

The tailored approach LiveWell Dorset uses to come up with solutions to the things that are stopping us achieving our goals, is based upon work done by University College London developing the COM-B model of behaviour change. In this model, all behaviour is influenced by understanding a person’s capability to change, their opportunity to change and their motivation to change. By understanding which of these is the biggest barrier to change, we can tailor support accordingly. This model of behaviour change is at the centre of the support we offer, online and in person.

Your Favourites?

or register, to favourite activities that you want to try.


Is this the first time that you've used our services, or have you already registered with us? To allow us to best serve you, please confirm whether you're new to LiveWell Dorset, or if you've spoken to us before and may have an existing account.

Welcome back, it's good to hear from you again!

To speak to one of our dedicated team and get the help you require please request a call back. All call backs from this service are free of charge to both landlines and mobile.

Request a Call Back

Do you provide your consent to share your information with the LiveWell Dorset team – part of Public Health Dorset ?

When you register with LiveWell Dorset, we ask you some questions about you and your health (how much you smoke, how active you are, how much you drink and how much you weigh). We store that information and use it to shape our service offer to you – such as the advice we give or the extra services we connect you to. The only people who will see this information will be those involved in the delivery of the service and management of the data. If you would like to use extra services (such as slimming clubs and pharmacies) we have to share this information with them. For us to be able to put you in touch with these services, we must have your consent to share that information with the service (we’ll ask for that later, when if you sign up for extra services).

Before we can sign you up any further, we need to know:

  • You're happy for your personal information to be shared with LiveWell Dorset.
  • You understand what information may be shared and why, and that at times, our contact to you may be supported by technology partners, who have the same data protection standards and safeguards as we do
  • You acknowledge that you can withdraw your consent at any time by informing LiveWell Dorset.
  • You understand that if you do not give consent or withdraw consent then it could be difficult for us to connect you some of the services we offer.

If you require any more information to help you make your choice then please contact the LiveWell Dorset team on 0800 840 1628. All telephone conversations at LiveWell Dorset are recorded for quality and training purposes, and stored whilst you are registered as active within the service.

Yes I consent

Sorry we can't continue at the moment

Unfortunately we need your permission to store your personal information to help us to assess the best support we could provide or signpost you to. If at any stage you change your mind and are happy to provide your personal information please come back and visit us again.