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Terms & Conditions

LiveWell Dorset provides this website. Unless otherwise stated, all material on the site is subject to copyright protection from LiveWell Dorset. Although we have no objection to you using material on this site for personal or educational use or private research, we do not authorise your use of any material for commercial purposes unless you have permission in writing from LiveWell Dorset. Any use of material must contain an acknowledgement to LiveWell Dorset.

We aim to make sure that the information available on this website is accurate, but it has no control over and does not necessarily endorse the content of any linked websites. We do not accept any responsibility arising from reliance on any such information and, in using this website, you agree that LiveWell Dorset is responsible for any warranty or representation, express or implied, completeness or appropriateness for a particular purpose of any information accessed.

We reserve the right to remove or alter any information without warning.

Copyright

These pages and their content, images and videos, unless otherwise stated, are copyright and protected under national laws and international treaties worldwide. All rights reserved.

External links – how does this fit with the directory of services?

This website links to external websites which will open in a new browser window.

We are not responsible for the content, reliability or availability of external web sites and do not necessarily endorse the views expressed within them. Listing should not be taken as an endorsement of any kind.

We do not link to external sites in return for cash, services or any other consideration in kind.

If you notice a link that you feel should not be on this website, email publichealthwebsite@dorsetcc.gov.uk. Likewise, if you would like to request a link from our website please contact us.

Service standards

We would like to make our website available to you all of the time. Unfortunately there are a number of reasons which sometimes mean that we are not able to achieve this, but our target is to have our site available for use 99.9% of the time.

How does this work?

The tailored approach LiveWell Dorset uses to come up with solutions to the things that are stopping us achieving our goals, is based upon work done by University College London developing the COM-B model of behaviour change. In this model, all behaviour is influenced by understanding a person’s capability to change, their opportunity to change and their motivation to change. By understanding which of these is the biggest barrier to change, we can tailor support accordingly. This model of behaviour change is at the centre of the support we offer, online and in person.

Your Favourites?

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Welcome!

Is this the first time that you've used our services, or have you already registered with us? To allow us to best serve you, please confirm whether you're new to LiveWell Dorset, or if you've spoken to us before and may have an existing account.

Welcome back, it's good to hear from you again!

To speak to one of our dedicated team and get the help you require please request a call back. All call backs from this service are free of charge to both landlines and mobile.

Request a Call Back

Do you provide your consent to share your information with the LiveWell Dorset team – part of Public Health Dorset ?

When you register with LiveWell Dorset, we ask you some questions about you and your health (how much you smoke, how active you are, how much you drink and how much you weigh). We store that information and use it to shape our service offer to you – such as the advice we give or the extra services we connect you to. The only people who will see this information will be those involved in the delivery of the service and management of the data. If you would like to use extra services (such as slimming clubs and pharmacies) we have to share this information with them. For us to be able to put you in touch with these services, we must have your consent to share that information with the service (we’ll ask for that later, when if you sign up for extra services).

Before we can sign you up any further, we need to know:

  • You're happy for your personal information to be shared with LiveWell Dorset.
  • You understand what information may be shared and why, and that at times, our contact to you may be supported by technology partners, who have the same data protection standards and safeguards as we do
  • You acknowledge that you can withdraw your consent at any time by informing LiveWell Dorset.
  • You understand that if you do not give consent or withdraw consent then it could be difficult for us to connect you some of the services we offer.

If you require any more information to help you make your choice then please contact the LiveWell Dorset team on 0800 840 1628. All telephone conversations at LiveWell Dorset are recorded for quality and training purposes, and stored whilst you are registered as active within the service.

Yes I consent

Sorry we can't continue at the moment

Unfortunately we need your permission to store your personal information to help us to assess the best support we could provide or signpost you to. If at any stage you change your mind and are happy to provide your personal information please come back and visit us again.